Make a Claim

Title

Body (Markdown)

:::si_page_hero
---
eyebrow: Online Forms / Claim
title: Lodge a claim.
lede: Notify Strata Insurance of a claim. We review every submission first thing
  the next business day and notify the underwriter on your behalf.
---
:::

:::si_form_section
---
heading: Claim lodgement
intro_html: >2-
  
          <p>Use this form to notify Strata Insurance of a claim. For emergency property damage requiring immediate attention, also call your underwriter's 24-hour claims line directly (the number is on your policy schedule).</p>
form_html: >-
  <form action="https://formspree.io/f/REPLACE_AT_GOLIVE" method="POST"
  class="form" enctype="multipart/form-data">
          <div class="form-grid">

<fieldset class="form-fieldset"><legend>About the claim</legend></fieldset>
            <div class="form-field form-field--full">
              <label for="scheme-name">Scheme name or building address <span class="required">*</span></label>
              <input type="text" id="scheme-name" name="scheme_name" required>
            </div>
            <div class="form-field">
              <label for="policy-number">Policy number (if known)</label>
              <input type="text" id="policy-number" name="policy_number">
            </div>
            <div class="form-field">
              <label for="incident-date">Date of incident <span class="required">*</span></label>
              <input type="date" id="incident-date" name="incident_date" required>
            </div>
            <div class="form-field form-field--full">
              <label for="incident-type">Type of incident <span class="required">*</span></label>
              <select id="incident-type" name="incident_type" required>
                <option value="">Select</option>
                <option>Water damage (internal escape, plumbing)</option>
                <option>Storm or weather damage</option>
                <option>Fire</option>
                <option>Theft or malicious damage</option>
                <option>Machinery breakdown (lift, plant)</option>
                <option>Glass breakage</option>
                <option>Liability claim (third party)</option>
                <option>Other</option>
              </select>
            </div>
            <div class="form-field form-field--full">
              <label for="description">Description of incident <span class="required">*</span></label>
              <textarea id="description" name="description" required placeholder="What happened, where, what damage was caused"></textarea>
            </div>
            <div class="form-field form-field--full">
              <label for="photos">Photos or documents (optional)</label>
              <input type="file" id="photos" name="photos" multiple accept=".pdf,.png,.jpg,.jpeg">
              <div class="form-field__hint">Photos of the damage, any reports, invoices, or third-party documentation.</div>
            </div>

<fieldset class="form-fieldset"><legend>Contact details</legend></fieldset>
            <div class="form-field">
              <label for="contact-name">Your name <span class="required">*</span></label>
              <input type="text" id="contact-name" name="contact_name" required>
            </div>
            <div class="form-field">
              <label for="contact-role">Your role</label>
              <select id="contact-role" name="contact_role">
                <option value="">Select</option>
                <option>Committee member / chairperson</option>
                <option>Lot owner</option>
                <option>Strata Manager</option>
                <option>Tenant</option>
                <option>Other</option>
              </select>
            </div>
            <div class="form-field">
              <label for="contact-phone">Phone <span class="required">*</span></label>
              <input type="tel" id="contact-phone" name="contact_phone" required>
            </div>
            <div class="form-field">
              <label for="contact-email">Email <span class="required">*</span></label>
              <input type="email" id="contact-email" name="contact_email" required>
            </div>

<div class="cf-turnstile" data-sitekey="REPLACE_AT_GOLIVE"></div>
          </div>
          <div class="form-actions">
            <div class="form-actions__note">By submitting, you agree to our <a href="/privacy/">Privacy Policy</a>. A broker will respond within one business day.</div>
            <button type="submit" class="form-submit">
              Submit claim lodgement
              <svg class="arrow" width="14" height="14" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2.5" aria-hidden="true"><path stroke-linecap="round" stroke-linejoin="round" d="M5 12h14M13 5l7 7-7 7"/></svg>
            </button>
          </div>
        </form>
---
:::

:::si_cta_banner
---
eyebrow_html: Eight underwriters &middot; One renewal &middot; One specialist
title: Put your strata scheme in better hands at next renewal.
lede: Request a quote and we will place your renewal across our
  eight-underwriter panel, with the boutique attention a service-centre queue
  cannot give.
primary_label: Request a Quote
primary_url: /request-a-quote/
secondary_label: Speak to a broker
secondary_url: /contact/
---
:::

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