FAQ

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eyebrow: Frequently Asked Questions
headline_html: Common Questions, Straight Answers
lead_html: What employers ask before they pick up the phone.
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items:
  - question: When is the right time to involve you?
    answer: Before the decision. Once a termination letter is sent or a grievance
      response is on the record, the options narrow sharply. A short
      conversation before you act lets the protocol, the documentation and the
      risks line up while everything is still open.
  - question: Can you represent us at the Fair Work Commission?
    answer: Yes. We support and represent employers in Fair Work Commission matters
      including unfair dismissal and general protections claims, from preparing
      the response through to conciliation and hearing.
  - question: Do you run workplace investigations?
    answer: "Yes. We conduct workplace investigations and produce reports aligned to
      your policies, and we prepare responses when the investigation is coming
      the other way: from a client, an insurer or a WHS authority."
  - question: Which policies can you develop for us?
    answer: Documented frameworks for grievances, bullying and harassment, protected
      disclosures, codes of conduct and employee performance management, written
      to be used in the real workplace rather than filed and forgotten, and
      aligned so an investigation can rely on them.
  - question: What does pre-employment engagement cover?
    answer: "Getting the start of employment right: pre-employment screening
      including medicals, risk strategies for the role, and employment contract
      review and guidance, so problems are screened out or documented before day
      one."
  - question: How do you relate to the rest of the Rehab Options group?
    answer: We are the workplace relations specialists within the five-brand Rehab
      Options group. When a matter crosses into injury, rehabilitation or return
      to work, the group's injury management, conditioning and counselling
      capabilities join the same engagement rather than handing you to a
      stranger.
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anchor: faq-cta
heading: Question Not Covered?
body: Ask it directly, in confidence.
primary_label: Ask Your Question
primary_url: ./contact.html
secondary_label: Call (02) 8543 5888
secondary_url: tel:+61285435888
---
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